Tera Q8-Schwarz

Tera EV Type 2 Wallbox 11kW 3-Phase Electric Vehicle Charging Station User Manual

Model: Q8-Schwarz | Brand: Tera

Танилцуулга

This manual provides essential information for the safe and efficient use of your Tera EV Type 2 Wallbox 11kW 3-Phase Electric Vehicle Charging Station. Please read this manual thoroughly before installation and operation to ensure proper functionality and safety.

Tera EV Type 2 Wallbox 11kW 3-Phase Electric Vehicle Charging Station in black

Image: The Tera EV Type 2 Wallbox charging station, featuring a sleek black design and integrated display.

The Tera EV charger is designed for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs), offering a maximum power output of 11 kW, 16A current, and 400V voltage. It complies with the European standard IEC 62196-2 and features advanced safety protections.

Tera EV Type 2 Charger connected to a white Tesla Model X, highlighting the Type 2 and 3-phase CEE plug, and plug-and-play functionality.

Image: The Tera EV charger in use, demonstrating its Type 2 and 3-phase CEE plug compatibility and plug-and-play operation.

Key features include a 7-meter charging cable, an integrated digital display for monitoring charging status, and an IP54 waterproof rating for outdoor use in various weather conditions. The pure copper charging cables ensure excellent conductivity and minimal heat generation.

Tera EV Charger Type 2 and CEE 3-Phase Plug with safety features including overtemperature, overvoltage, undervoltage, ground, earth leakage, overload, and short circuit protection.

Image: The Tera EV charger features a Type 2 connector and a CEE 3-phase plug, highlighting multiple safety protections.

Тохиргоо ба суурилуулалт

Professional installation by a qualified electrician is recommended for this 3-phase EV charging station to ensure compliance with local electrical codes and safety standards.

Багцын агуулга:

Tera EV Charger package contents including user manual, mounting plate, screws, tools, CEE 3-phase plug, and Type 2 EV charger.

Image: The package includes the EV charger unit, user manual, mounting plate, screw set, and a CEE 3-phase plug.

  • EV Charger Type 2 Unit
  • Хэрэглэгчийн гарын авлага
  • Суурилуулах хавтан
  • Шургийн багц
  • CEE 3-Phase Plug
  • Кабель эзэмшигч

Суулгах алхамууд:

  1. Байршлыг сонгох: Choose a suitable wall location for the charging station, ensuring it is within reach of your vehicle's charging port and a compatible power source. The location should be protected from direct sunlight and heavy rain if possible, despite its IP54 rating.
  2. Өрөмдлөгийн цооног: Use the mounting plate as a template to mark and drill holes on the wall.
  3. Аюулгүй бэхэлгээний хавтан: Өгөгдсөн эрэг ба зангууг ашиглан бэхэлгээний хавтанг хананд холбоно.
  4. Цэнэглэгч суурилуулах: Carefully place the EV charger unit onto the mounting plate.
  5. Secure Charger: Fasten the anti-theft screw (if applicable) to secure the charger to the mounting plate.
  6. Install Cable Holder: Mount the cable holder near the charging station for convenient cable management.
Four-step installation guide for the Tera EV charger: 1. Screw to the wall, 2. Place on the plate, 3. Mount anti-theft screw, 4. Finish.

Image: Visual guide for mounting the EV charger: drilling holes, attaching the mounting plate, securing the charger, and final assembly.

Цахилгааны холболт: Connect the CEE 3-phase plug to a compatible 400V, 16A 3-phase power outlet. Ensure the electrical circuit is properly protected with a residual current device (RCD) and circuit breaker as per local regulations.

Ашиглалтын заавар

Төлбөр эхлүүлэх:

  1. Ensure the charging station is properly connected to the power supply. The LED indicator on the unit should be lit.
  2. Take the Type 2 charging cable from the holder.
  3. Insert the Type 2 connector firmly into your electric vehicle's charging port.
  4. The charging process will begin automatically. The digital display will show charging progress, current power, and duration.
High-speed Type 2 EV charger display showing 110 kWh charged, with indicators for 400V and up to 16A, suggesting approximately 63 km range per hour of charging.

Image: The digital display provides real-time charging information, including energy delivered and charging speed.

Төлбөрийг зогсоох:

  1. Once charging is complete, or if you need to stop it prematurely, unlock your vehicle's charging port (if applicable).
  2. Remove the Type 2 connector from your vehicle.
  3. Return the charging cable to its holder on the wallbox.

Статусын үзүүлэлтүүд:

The LED indicators and digital display provide visual feedback on the charger's status:

  • Тод ногоон: Power on, no load (ready to charge).
  • Ногоон анивчих: Plug inserted, not charging (waiting for vehicle to initiate).
  • Хатуу цэнхэр: Цэнэглэж дууслаа.
  • Цэнхэр анивчдаг: Цэнэглэж байна.
Diagram showing LED status indicators for the EV charger: Green for power on/ready, Blue for charging/complete, and Red for various error conditions.

Image: Visual representation of the charger's status lights, indicating power, charging activity, and error states.

Adaptive Power Adjustment:

The charger features adaptive power adjustment to prevent overcharging and protect the vehicle's battery. The charging power may decrease as the battery approaches full capacity, ranging from 11 kW down to 1 kW, depending on the vehicle's requirements.

Graph illustrating adaptive power adjustment, showing charging power decreasing from 11kW to 1kW as the battery charges to prevent overcharging.

Image: The charger intelligently adjusts power output to optimize battery health and prevent overcharging.

Цэнэглэх горимууд:

The charger supports both three-phase and single-phase charging, adapting to the vehicle's capabilities.

Diagram comparing three-phase fast charging (supporting L1, L2, L3 up to 11kW AC) and single-phase charging (supporting only L1, with maximum power controlled by the vehicle).

Image: Comparison of three-phase and single-phase charging capabilities, showing how the charger adapts to different power inputs.

Засвар үйлчилгээ

  • Тогтмол цэвэрлэгээ: Цэнэглэх станцын гадна талыг зөөлөн, d даавуугаар арчинаamp даавуу. Зүлгүүрийн цэвэрлэгч, уусгагчийг бүү ашигла.
  • Кабелийн үзлэг: Periodically inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact customer support.
  • Байгаль орчныг хамгаалах: The unit is IP54 rated for water and dust resistance. Ensure the cover is properly closed when not in use to maintain this protection.
  • Хэрэглэгчийн засвар үйлчилгээ хийх боломжтой эд анги байхгүй: The internal components of the charging station are not user-serviceable. Do not attempt to open or repair the unit yourself.
Tera EV charger installed outdoors in rainy conditions, demonstrating its IP55 waterproof and dustproof rating for all-weather use.

Image: The IP54 rating ensures the charger's durability and functionality in various weather conditions, requiring minimal external maintenance.

Алдааг олж засварлах

If you encounter issues, refer to the following common problems and their solutions. For persistent problems, contact customer support.

АсуудалБоломжит шалтгаанШийдэл
Цэнэглэгч асахгүй байна.No power from the outlet, faulty connection.Check the CEE 3-phase plug connection and the power supply. Ensure the circuit breaker is on.
Цэнэглэж эхлэхгүй байна.Vehicle not ready, connector not fully inserted, or vehicle communication error.Ensure the Type 2 connector is fully inserted. Check vehicle's charging settings. Re-plug the connector.
Удаан цэнэглэх хурд.Vehicle's battery management system limiting power, or external factors (e.g., grid load).This may be normal due to adaptive power adjustment. Check vehicle's charging status.
Red LED indicator flashing.Error detected (e.g., overcurrent, ground fault, overvoltage).Refer to the error code on the digital display or the manual's error indicator section. Disconnect and reconnect. If persistent, contact support.

Error Indicators (Red LED Flashing):

  • 1 Flash: Ground fault protection.
  • 2 анивчих: Хэт гүйдлийн хамгаалалт.
  • 3 анивчих: Earth leakage (ungrounded).
  • 4 анивчих: Доод/Хэт хэмжээtage сэрүүлэг.
  • 5 анивчих: Релений гэмтэл.
  • 6 анивчих: CP/CC fault.

If any red LED error occurs, disconnect the charger from the vehicle and power source, wait a few minutes, then reconnect. If the error persists, contact customer support.

Техникийн үзүүлэлтүүд

ОнцлогТодорхойлолт
Загварын дугаарQ8-Schwarz
БрэндТера
Холбогч төрөлType 2, CEE 16A 5-pin
Тохиромжтой төхөөрөмжүүдElectric Vehicles (EVs) and Plug-in Hybrid Electric Vehicles (PHEVs)
Оролтын хэмжээtage400 вольт
Ampарилгах16 А
Эрчим хүчний гаралт11 кВт
Гаралтын гүйдэл16 А
Гаралтын ботьtage400 вольт
Давтамжийн хүрээ50 Гц
Эрчим хүчний эх үүсвэрAC
Онцлог шинж чанарКабель эзэмшигч
ӨнгөХар
Жин4.6 кг
Нэвтрэх хамгаалалтын (IP) үнэлгээIP54
Ашиглалтын температур-30 хэмээс 50 хэм хүртэл
ГэрчилгээCE, UKCA, RoHS

Тохиромжтой байдал:

This charger is compatible with all Type 2 electric vehicles. ExampҮүнд дараахь зүйлс орно, гэхдээ үүгээр хязгаарлагдахгүй:

  • Tesla (Model S, 3, X, Y)
  • Volkswagen (e-Golf, ID4)
  • Jeep (Grand Cherokee 4xe, Wrangler 4xe)
  • Toyota (Prius Prime, RAV4 EV, C-HR EV)
  • Honda (EV Plus, Clarity Electric)
  • Fiat (500e, 500e 3+1)
  • Hyundai (Ioniq Electric, Kona Electric, Santa Fe Hybrid)
  • Nissan (LEAF, LEAF S, LEAF S PLUS, Altra EV)
  • Chevrolet (EV1, Bolt Volt)
Diagram showing Type 2 charging port compatibility with various electric vehicle brands including Tesla, Chevrolet, Nissan, Honda, Toyota, Jeep, Fiat, Hyundai, and Volkswagen.

Image: The Type 2 connector ensures broad compatibility with a wide range of electric vehicle models.

Баталгаат хугацааны мэдээлэл

Tera products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Tera webсайт. Баталгаат нэхэмжлэл гаргахын тулд худалдан авалтаа нотлох баримтаа хадгалаарай.

Хэрэглэгчийн дэмжлэг

For technical assistance, troubleshooting, or warranty inquiries, please contact Tera customer support through the following channels:

  • Webсайт: Visit the official Tera webтусламжийн эх сурвалж, холбоо барих маягтын сайт.
  • Имэйл: Бүтээгдэхүүнийхээ сав баглаа боодол эсвэл албан ёсны төлөөлөгчөөс лавлана уу webхарилцагчийн үйлчилгээний имэйл хаягийн сайт.
  • Утас: Contact numbers may be available on the official webсайт эсвэл таны бүтээгдэхүүний баримт бичигт.

When contacting support, please have your product model number (Q8-Schwarz) and proof of purchase readily available.

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