DEVI гарын авлага ба хэрэглэгчийн гарын авлага

Деви is a global leader in electrical heating solutions and a key member of the Данфосс групп. Renowned for its high-quality underfloor heating systems, DEVI provides a comprehensive range of products including intelligent thermostats like the DEVIreg™ Smart болон Хүрэх, heating cables, and heating mats.

These solutions are designed to deliver energy-efficient comfort for residential homes, commercial buildings, and industrial projects. Beyond indoor heating, DEVI offers specialized frost protection systems for roofs, gutters, pipes, and ground areas, ensuring safety and functionality in cold climates. With a focus on user-friendly technology and long-term reliability, DEVI products are backed by extensive warranties and the engineering expertise of Danfoss.

• What is the warranty period for DEVI products?

  DEVI offers a market-leading warranty of up to 20 years for heating cables and mats (including installation costs coverage for specific failure types). Thermostats typically carry a 2-year or 5-year warranty depending on the model.

• How do I reset my DEVIreg thermostat?

  For many models like the DEVI Connect, press and hold the reset button for approximately 5 seconds until the LED or radio symbol starts blinking to reset the network or device settings.

• Can I control my DEVI heating remotely?

  Yes, thermostats such as the DEVIreg Smart and DEVIreg Touch can be controlled remotely via the DEVI Connect App or DEVIsmart App when connected to Wi-Fi or a Zigbee gateway.

• What should I do if my heated floor is not warming up?

  Check that the thermostat is powered on and set to the correct mode. If using a floor sensor, ensure it is correctly installed and measuring resistance properly (typically around 15 kΩ at 25°C). Verify the circuit breaker has not tripped.