FAQ Swiss Manuals & User Guides

FAQ Swiss is a beauty-tech brand dedicated to bringing clinical anti-aging treatments into the comfort of the home. Operating under the umbrella of FOREO, FAQ Swiss focuses on concentrated power and professional training to deliver visible results. The brand's product lineup includes smart silicone LED face masks, RF (radio frequency) devices, and specialized serums designed to rejuvenate skin, reduce wrinkles, and treat various dermal concerns using full-spectrum LED wavelengths.

Known for their ergonomic 'Second Skin' silicone designs and wireless connectivity, FAQ devices integrate with the FAQ Swiss app for personalized treatments, safety controls, and guided routines. Whether utilization involves near-infrared (NIR) therapy or deep-heat RF stimulation, FAQ Swiss bridges the gap between professional salon equipment and consumer electronics, ensuring safety and efficacy specifically for home users.

• How do I unlock my FAQ Swiss device?

  Before first use, you must unlock your device by registering it via the FAQ Swiss mobile app. This activates the warranty and ensures the device is ready for use.

• How do I clean my FAQ LED mask or device?

  Switch off the device and wipe it with a damp, lint-free cloth. Do not use cleaning products containing alcohol, petrol, or acetone, and do not submerge the device in water as it may not be 100% waterproof.

• What is the warranty period for FAQ Swiss devices?

  FAQ Swiss typically warrants devices for a period of TWO (2) YEARS after the original purchase date against defects due to faulty workmanship or materials arising from normal use.

• Can I use my own skincare products with FAQ devices?

  You can use your own skincare products, but avoid those containing silicones, acids, or photosensitive ingredients (like Retinol or Vitamin C) during light therapy treatments. The brand references using the FAQ Red Light Peptide Serum for optimal results.