FOTILE гарын авлага ба хэрэглэгчийн гарын авлага

ФОТИЕЛ is a premier global brand in high-end kitchen appliances, established in 1996 and dedicated to creating healthy, safe, and comfortable kitchen environments for families worldwide. Known for its cutting-edge technology and sophisticated design, FOTILE specializes in manufacturing powerful range hoods, gas and induction cooktops, convection ovens, and its signature 3-in-1 in-sink dishwashers.

The company focuses on solving common kitchen problems—such as smoke, grease, and cleaning difficulties—through proprietary innovations like the Golden Collection and Intelligent Self-Adjusting Range Hoods. With a strong presence in the United States and Canada through FOTILE America LLC, the brand has received numerous international design awards, including the iF Design Award and Red Dot Award. FOTILE products are engineered with safety and efficiency in mind, often featuring advanced filtration systems, flame failure detection, and ergonomic controls.

• Where can I find the model and serial number on my FOTILE product?

  The product model and serial number are located on the product plaque (rating label), which is typically found on the inner casing of range hoods or the bottom/side of cooktops.

• Who should I contact for warranty service in the USA?

  For warranty or post-warranty service in the USA, contact FOTILE America LLC at 1-888-315-0366 or email serviceusa@fotile.com.

• Can I use the FOTILE in-sink dishwasher to wash fruits and vegetables?

  Yes, many FOTILE in-sink dishwasher models (like the SD2F-P5) feature a specialized produce washing mode designed to remove pesticide residues using ultrasonic turbulence.

• How often should I clean the oil cup on my range hood?

  You should check and clean the oil cup frequently to prevent overflow. Do not place flammable materials like paper towels inside the cup.

• What should I do if my FOTILE range hood motor stops working?

  The motor has a thermal overload function that automatically turns it off when overheated. Allow it to cool down, and it should restart. If it continually turns off or does not restart, contact an authorized service center.