KE2 Manuals & User Guides

KE2 Therm Solutions, Inc. (KE2) is a leading U.S.-based developer and manufacturer of 'smart' refrigeration controllers and system solutions. Specializing in the commercial refrigeration industry, KE2 utilizes leading-edge technology to improve system efficiency, reduce energy consumption, and maintain precise temperature control for walk-in freezers, coolers, and refrigerated display cases.

Specified by major OEM manufacturers, consultants, and global restaurant and supermarket chains, KE2 Therm products are designed for both new installations and retrofit applications. Their portfolio includes evaporator controls, condensing unit controls, and wireless monitoring solutions like KE2 SmartAccess, which allows users to view and control their refrigeration systems remotely. Based in Washington, Missouri, KE2 Therm is dedicated to providing reliable, patented technology that simplifies refrigeration management.

• What is the default login for KE2 controllers?

  For many KE2 controllers (Version 3.3 and later), the default User Name is 'ke2admin' and the default Password is 'ke2admin'. For Version 3.2 and prior, the default password is '2222'.

• How do I perform a firmware update on my KE2 controller?

  Firmware updates are typically performed by placing the controller in 'Bootloader' mode and using the Firmware Update Utility available on the KE2 Therm website. You will need a PC connected via Ethernet to the controller or through a KE2 Smart Gate.

• What do the indicator lights on the KE2 controller mean?

  Generally, a Green light indicates the system is refrigerating (compressor energized), a Yellow light indicates a non-critical alarm (system running with potential issues), and a Red light indicates a critical alarm (system not running). A blinking Green light means the system is waiting on a timer.

• Can I access my KE2 controller remotely?

  Yes, using the KE2 SmartAccess service or the KE2 Service Tool App with a compatible Wi-Fi dongle or Edge Manager, you can monitor and adjust your controller settings remotely over the internet or a local network.