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Medify Air is a trusted name in indoor air quality, offering a comprehensive range of air purifiers designed for homes, schools, offices, and medical facilities. The brand differentiates itself by using higher-grade True HEPA H13 and H14 filters in many of its units, which are capable of capturing 99.9% of airborne particles down to 0.1 microns, including smoke, pollen, pet dander, and other allergens.

Focused on long-term reliability and customer health, Medify Air provides robust support and an industry-leading Limited Lifetime Warranty for customers who register their products and adhere to filter replacement schedules. Their product lineup ranges from compact portable units for personal spaces to powerful air cleaners covering thousands of square feet.

• How often should I replace the filter in my Medify Air purifier?

  Most Medify Air units recommend replacing the True HEPA filter every 2,500 hours of use, which is approximately every 3 to 4 months. The unit typically has an indicator light to alert you when a change is needed.

• How do I reset the filter indicator light?

  On many models like the MA-40, MA-25, and MA-112, you can reset the filter indicator by pressing and holding the 'Dimmer' button for 3 seconds until the light turns off.

• Is the HEPA filter washable?

  No, the True HEPA H13/H14 filters are not washable and should be replaced with genuine Medify Air filters. However, you can vacuum the exterior pre-filter monthly to remove large dust particles.

• How do I register for the Lifetime Warranty?

  To qualify for the Limited Lifetime Warranty, you must register your air purifier on the Medify Air website within 30 days of purchase and use genuine Medify replacement filters.