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Polygroup is a global leader in the design and manufacturing of seasonal home décor and recreational products. Renowned for being the world's largest manufacturer of artificial Christmas trees, Polygroup also produces the popular Summer Waves brand of above-ground swimming pools, filtration systems, and inflatable water toys. The company is dedicated to offering high-quality, innovative products that bring joy to families during both the summer and holiday seasons.

• Where can I buy replacement parts for my Polygroup pool?

  Replacement parts and accessories for Polygroup and Summer Waves products can be purchased directly from the Polygroup Store webсайт.

• Би яаж file a warranty claim for a Polygroup product?

  Warranty claims can be initiated through the Polygroup support website at support.polygroupstore.com. You will need your proof of purchase.

• What is the customer service phone number for Polygroup?

  You can contact Polygroup customer service at +1 (888) 919-0070 during business hours (Mon-Fri 8am-5pm MST).

• Can I leave my Summer Waves pool up during winter?

  Most Polygroup Summer Waves pools are designed to be disassembled and stored during the winter. Leaving them out in freezing temperatures may damage the liner and components.

• How do I reset my Twinkly tree controller?

  Unplug the power adapter, press and hold the controller button while plugging it back in, and keep holding until the lights turn red.