1. Танилцуулга
This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
Гол онцлогууд:
- Supports both direct thermal and thermal transfer printing.
- High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
- Accommodates 300-meter ribbons for reduced downtime.
- Compatible with Windows (XP and newer) and Linux operating systems.
- Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
- Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
- Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
- Includes free labeling software and Windows drivers.
2. Багцын агуулга
Доор жагсаасан бүх зүйл таны багцад байгаа эсэхийг шалгаарай. Хэрэв ямар нэг зүйл дутуу эсвэл гэмтсэн бол худалдагчтайгаа холбоо барина уу.

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).
- Xprinter H500B/H500E Printer
- Цахилгаан адаптер ба кабель
- USB кабель
- Ribbon Spindles (Shaft, Post)
- CD Driver (Software and Drivers)
- Түргэн эхлүүлэх гарын авлага (хэрэв байгаа бол)
3. Тохируулах гарын авлага
3.1 Савлах ба байрлуулах
- Принтерийг сав баглаа боодолоос нь болгоомжтой авч хая.
- Принтерийг цахилгааны залгуур болон компьютерын ойролцоо тогтвортой, тэгш гадаргуу дээр байрлуул.
- Принтерийн эргэн тойронд хангалттай агааржуулалт байгаа эсэхийг шалгаарай.
3.2 Цахилгааныг холбох
- Цахилгаан адаптерийг принтерийн тэжээлийн оролтын порт руу холбоно уу.
- Plug the power cable into a suitable electrical outlet (100-240V AC).
- Цахилгаан унтраалга ашиглан принтерийг асаана уу.
3.3 Медиа файлуудыг ачаалж байна (шошго болон тууз)
The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

Зураг 3.2: Дээд тал view of the printer's internal components, including the label roll path.

Зураг 3.3: Хажуу тал view illustrating the label and ribbon loading paths within the printer.
- Принтерийн дээд тагийг нээнэ үү.
- Шошго ачаалж байна: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
- Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
- Close the top cover. The printer may perform an automatic paper test.
3.4 Драйвер болон програм хангамж суурилуулах
To use the printer with your computer, you need to install the appropriate drivers and labeling software.
- Жолооч нар: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webсайт: https://www.xprintertech.com/drivers-2Суулгахын тулд дэлгэцэн дээрх зааврыг дагана уу.
- Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
- SDK: SDKs for Windows/Android/iOS are available for custom application development.
3.5 Компьютерт холбогдох
- USB холболт: Өгөгдсөн USB кабелийг ашиглан принтерээ компьютерт холбоно уу.
- Нэмэлт холболтууд: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.
4. Үйл ажиллагаа
4.1 Хэвлэх горимууд
The Xprinter H500B/H500E supports two primary printing modes:
- Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
- Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.
4.2 Шошго хэвлэх
Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

Зураг 4.1: Илүүview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.
- Ensure the correct label type and ribbon (if needed) are loaded.
- Select your Xprinter H500B/H500E as the printer in your software.
- Configure label size, orientation, and content within the software.
- Хэвлэх ажлыг хэвлэгч рүү илгээнэ үү.
4.3 Supported Label Types and Applications
The printer is designed for a wide range of commercial applications:

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.
- Жижиглэн худалдаа: Үнэ tags, shelf labels, product labels.
- Логистик: Shipping labels, inventory labeling.
- Аж үйлдвэрийн: Cable identification, instruction labels.
- Мэргэжил: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.
5. Засвар үйлчилгээ
5.1 Хэвлэх толгойг цэвэрлэх
Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.
- Принтерээ унтраагаад цахилгааны кабелийг салга.
- Дээд тагийг нээ.
- Хэвлэх толгойн гадаргууг төвөөс гадагш чиглэсэн зөөлөн арчина.
- Тагийг хааж, цахилгааныг дахин холбохоос өмнө хэвлэх толгойг бүрэн хаттал хүлээнэ үү.
- The print head has a life expectancy of 30 km.
5.2 Replacing Ribbon and Labels
Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

Зураг 5.1: Дотоод view demonstrating the path for ribbon and label media during thermal transfer printing.

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.
6. Алдаа засах
| Асуудал | Боломжит шалтгаан | Шийдэл |
|---|---|---|
| Хүч чадалгүй | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure power switch is on, test with another outlet or adapter if available. |
| Хэвлэх чанар муу (бүдгэрсэн, зураастай) | Dirty print head, incorrect media/ribbon, print head wear. | Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software. |
| Компьютер хэвлэгчийг танихгүй байна | Driver not installed, incorrect USB cable, port issue. | Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager. |
| Шошго нь зөв хооллож чадахгүй байна | Labels improperly loaded, media guides not adjusted, paper jam. | Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams. |
| Ribbon wrinkles or breaks | Ribbon tension incorrect, ribbon improperly loaded. | Ensure ribbon is loaded correctly and tension is appropriate. |
7. Техникийн үзүүлэлтүүд
The following table details the technical specifications for the Xprinter H500B and H500E models.
| Онцлог | XP-H500B | XP-H500E |
|---|---|---|
| Шийдвэр | 203 DPI | 300 DPI |
| Хэвлэх арга | Дулаан дамжуулалт / Шууд дулаан | |
| Макс. Хэвлэх хурд | 127 mm/s (5”) | 101.6 mm/s (4”) |
| Хамгийн их. Өргөн хэсгийг хэвлэх | 108 мм (4.25") | 104 мм (4.09") |
| Макс. Хэвлэх урт | 2286 мм (90") | 1016 мм (40") |
| Хэвлэл мэдээллийн төрөл | Тасралтгүй, цоорхой, хар тэмдэг, сэнс нугалж, цоолбортой нүхтэй | |
| Хэвлэл мэдээллийн өргөн | 25.4 - 118 mm (1.0” - 4.6”) | |
| Хэвлэл мэдээллийн зузаан | 0.06 ~ 0.254 мм (2.36 ~ 10 миль) | |
| Хэвлэл мэдээллийн гол диаметр | 25.4 ~ 76.2 мм (1” ~ 3”) | |
| Label Roll Capacity | 127 mm (5”) (External diameter) | |
| Ribbon Capacity | Макс. 300 м | |
| Туузны өргөн | 110 мм | |
| Ribbon Core Inner Diameter | 25.4 мм (1") | |
| Процессор | 32 битийн CPU | |
| Санах ой | 4 МБ флаш санах ой, 8 МБ SDRAM, Флаш санах ойг өргөтгөх зориулалттай SD карт уншигч, 4 ГБ хүртэл | |
| Интерфэйс | Standard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel | |
| 1D бар кодын дэмжлэг | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| 2D бар кодын дэмжлэг | PDF-417, Maxicode, DataMatrix, QR код, Aztec | |
| Эргүүлэх | 0°, 90°, 180°, 270° | |
| Эмуляци | TSPL, EPL, ZPL, DPL | |
| Хэмжээ (D x W x H) | 302.5 мм х 234 мм х 194.8 мм | |
| Жин | 2.6 кг | |
| Толгойн амьдралыг хэвлэх | 30 км | |
| Эрчим хүчний оролт | Хувьсах гүйдэл 100-240В, 1.8А, 50-60Гц | |
| Эрчим хүчний гаралт | DC 24V, 2.5A, 60W | |
| Үйл ажиллагааны орчин | 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing | |
| Хадгалах орчин | -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing | |

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

Зураг 7.2: Ар талд view of the printer highlighting the USB port and other interface options.
8. Хэрэглэгчийн зөвлөмж
- Хэвлэл мэдээллийн олон талт байдал: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
- Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
- Санах ойн өргөтгөл: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.
9. Баталгаат хугацаа ба дэмжлэг
9.1 Баталгаат хугацааны мэдээлэл
The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.
9.2 Техникийн дэмжлэг
For technical assistance, driver downloads, or further information, please visit the official Xprinter webсайт:
- Xprinter Official Webсайт: https://www.xprintertech.com
- Гарын авлага: https://www.xprintertech.com/pos-printer-user-manual





