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CIO Co., Ltd. is a consumer electronics company founded in 2017 and headquartered in Osaka, Japan. The brand focuses on developing the latest gadgets and smartphone accessories with a philosophy of delivering convenience and excitement to users. CIO is best known for its successful crowdfunding projects that have launched innovative charging solutions, including the ultra-compact SMARTCOBY series of power banks and the NovaPort line of Gallium Nitride (GaN) chargers.

CIO products are designed with proprietary technologies such as NovaIntelligence, which automatically optimizes power allocation between devices, and NovaSafety, which monitors temperature to prevent overheating. The company offers a wide range of charging peripherals, including high-wattage AC adapters, flexible silicone cables, and magnetic conversion adapters, catering to the needs of modern mobile and laptop users.

• What is NovaIntelligence in CIO chargers?

  NovaSafety is a proprietary technology that automatically identifies connected devices (such as smartphones or laptops) and allocates the optimal power output for each port, ensuring efficient charging without manual selection.

• How do I check the battery level on a SMARTCOBY power bank?

  Press the button on the device once. The LED indicators will light up to display the remaining battery percentage visually.

• What should I do if my CIO wireless charger is not charging?

  Ensure the device is aligned with the charging area. If using a case, it may be too thick or contain metal; try removing the case. Press the button on the charger to reset the wireless detection if necessary.

• Are CIO cables compatible with Power Delivery (PD)?

  Yes, many CIO USB-C cables support Power Delivery (PD) specifically designed for high-wattage charging. Verify the specific cable model supports the wattage required by your laptop or device (e.g., 60W, 100W, or 240W).