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Remote Technologies Incorporated (RTI) is a premier manufacturer of control and automation solutions for residential and commercial environments. Founded with a focus on comprehensive system control, RTI offers a wide ecosystem of products, including advanced processors, sleek touch panels, versatile remote controls, and audio distribution systems.

Whether integrating intelligent lighting, climate control, or security video intercoms, RTI's customizable interfaces and robust Integration Designer programming software provide a seamless user experience. From smart home remotes like the ISR series to advanced in-wall keypads and Z-Wave compatible systems, RTI delivers tailored integration for modern automated spaces.

Note: This category also includes user manuals for RTI Group, a separate entity known for world-leading X-ray QA hardware and software testing solutions such as the Mako Base Unit and Ocean Next software.

• How do I factory reset my RTI IST-5 Touch Panel?

  Hold the power and mute buttons simultaneously for 8 seconds, then release. Note that this resets factory configurations but will not permanently overwrite custom programmed files unless re-downloaded.

• Where can I get the latest firmware for my RTI processor?

  Firmware updates can be found in the Dealer section of the RTI website (rticontrol.com) and must be installed using the Integration Designer software via USB or an Ethernet connection.

• How do I program my RTI remote or keypad?

  RTI keypads, touch panels, and remotes are programmed exclusively using RTI's Integration Designer Programming Software. This is typically managed by authorized dealers and A/V integrators.

• Does the RTI base unit provide Wi-Fi support for remotes?

  Yes, devices like the ISR-AB Advanced Base can act as a Wi-Fi access point in Bridge Mode, providing a dedicated and instant wireless connection for compatible Intelligent Surface remotes.