Рубин гарын авлага ба хэрэглэгчийн гарын авлага

Рубин is a well-established home appliance brand known for delivering high-quality kitchen and bathroom solutions. Distributed primarily by Fiamma Trading Sdn Bhd in Malaysia, Rubine offers a diverse portfolio of products designed to enhance modern living spaces.

Their range includes advanced instant and storage water heaters, energy-efficient DC ceiling fans, built-in gas and electric hobs, cooker hoods, and ovens. Rubine focuses on combining contemporary aesthetics with practical functionality and rigorous safety standards, ensuring their products meet certifications such as SIRIM and Suruhanjaya Tenaga. With a strong presence in Southeast Asia, the brand is dedicated to providing reliable after-sales service and innovative household technologies.

• How do I register my Rubine product warranty?

  You can register your warranty online by visiting the official Rubine website, navigating to the 'Support' section, and selecting 'Product Warranty Registration'. You will need to sign up as a member to proceed.

• Can I use metallic flexible hoses with Rubine water heaters?

  No, metallic or chrome flexible hoses should not be used with Rubine water heaters due to safety concerns. Always use the non-conductive hoses recommended in the user manual.

• What should I do if my Rubine gas hob flame is yellow?

  A yellow flame indicates an incorrect air-to-gas mixture. You can adjust the air chamber in the conduction tube to allow more air flow until a pale blue flame is achieved. Ensure the cabinet is well-ventilated.

• How often should I test the RCCB on my water heater?

  It is recommended to test the Residual Current Circuit Breaker (RCCB) at least once a month by pressing the 'TEST' button on the unit to ensure it cuts off power correctly in case of leakage.

• Who handles Rubine after-sales service in Malaysia?

  After-sales service in Malaysia is handled by Fiamma Trading Sdn Bhd. You can contact them at 03-6279 8899 or via email at ftcrm@fiamma.com.my.